Dynamic Serena 2-Person Ultra Low EMF FAR Infrared Sauna
Free Shipping
Golden Designs Warranty Included
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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FAQs
Do you ship internationally?
No. We currently ship to addresses within the United States only.
How much does shipping cost?
Shipping is free on all orders. There are no hidden fees or surprise charges at checkout.
How long will it take to receive my order?
Orders are processed within 1–2 business days (Monday–Friday). Transit time is typically 5–7 business days, for a total estimated delivery time of 6–9 business days.
How do I track my order?
Once your order ships, you’ll receive an email with a tracking link. You can also track your order here:
•Track your order
•Or enter your tracking number on the carrier’s official website
Can I return an item?
Yes. Returns are accepted within 14 calendar days of delivery if the item is:
- In original condition
- Unopened and unused
- In original packaging
When will I receive my refund?
Refunds are processed within 10 days of receiving and inspecting your return. Refunds are issued to the original payment method.
Can I cancel my order?
Yes, if your order has not shipped yet. Once shipped, cancellations are no longer possible and the order can be returned after delivery.
Note: For more details, please see our full Return and Refund Policy
View Full FAQ
View our full FAQ here
