Real Wellness Tools, Delivered to Your Door

 

Premium In-Home Float Therapy

 

Transform your daily wellness routine with the Dreampod Home Float Plus—a sleek, high-performance home floatation tank designed to bring the power of float therapy into your personal sanctuary. Featuring a distinctive design, premium materials, and upgraded technology, the Home Float Plus offers a true sensory retreat without ever leaving your home.

 

Whether you seek deep relaxation, pain relief, enhanced focus, or better sleep, this luxury home float pod delivers the full benefits of professional float therapy, beautifully reimagined for residential spaces.

 

 

 

The Ultimate Float Therapy Experience at Home

 

 

Imagine experiencing the mind-body reset of a premium float session whenever you want, without leaving your home. The Dreampod Home Float Plus was engineered to offer an affordable, durable, and visually stunning in-home floating solution.

 

  • Handcrafted Exterior – High-quality fiberglass and plastics polished to a glossy, easy-to-clean finish.

  • Solid Foam Core Insulation – Maximizes heat retention and soundproofing for lower energy use and ultimate tranquility.

  • Refined Passive Air Circulation – Maintains consistent temperature and sound dampening without compromising your floating experience.

  • Calming LED Lighting – Enjoy optional ambient lighting inside the pod during floats or switch it off for true sensory deprivation.

  • Anti-Slip Flooring – Added safety feature for secure entry and exit.

 

Designed with everyday usability in mind, the Home Float Plus features a wired control panel that lets you effortlessly manage water temperature, float session duration, and sanitation cycles.


 

 

💧 Smart Filtration & Sanitation System

 

 

Keeping your water clean and pristine is easy with Dreampod’s integrated features:

 

  • UV Light Sterilization for continuous water purification

  • 10-Micron Filter to capture fine debris

  • Single-Dosing Chemical Injector for effective sanitation

  • High-Efficiency In-Line Heater and Quiet Magnetic Pump


You can float with complete peace of mind knowing your Home Float Plus maintains spa-quality hygiene with minimal effort.

 

 

 

Why Choose the Dreampod Home Float Plus?

 

 

The Dreampod Home Float Plus isn’t just a float tank—it’s a complete, in-home wellness solution thoughtfully designed for daily renewal, relaxation, and recovery. Here’s why it stands out:

 

 

  • 🛀 True Spa-Quality Experience at Home – Crafted with the same premium materials and attention to detail as our commercial-grade pods, delivering an authentic float experience without ever leaving your house.

  • 🌟 Striking Design & Easy Maintenance – With its sleek, high-gloss exterior and durable construction, the Home Float Plus enhances any space and is effortless to keep clean.

  • 🌡 Superior Comfort & Efficiency – Solid foam insulation ensures stable temperatures and whisper-quiet floats, while lowering energy costs.

  • 💧 Hygienic & Hassle-Free – Built-in UV sterilization, fine filtration, and simple chemical dosing maintain crystal-clear water with minimal effort.

  • 📏 Perfectly Sized for Residential Spaces – Designed to fit through standard doorways and integrate easily into rooms as small as 10' x 10'.

  • 🧠 Enhances Mental and Physical Wellness – Regular floating helps reduce stress, improve sleep, speed up recovery, and boost mental clarity—all from the comfort of home.

  • ⚙️ Simple, Reliable Control – Manage temperature, filtration, and session settings easily with the intuitive wired control panel.

  • 🌍 Trusted Craftsmanship – Engineered with certified components from the U.S., Japan, and Europe for world-class quality and long-term reliability.

 

 


🌟 Elevate Your Wellness Routine

 

 

The Dreampod Home Float Plus brings the extraordinary benefits of floatation therapy into your daily life—without the commute, appointments, or memberships.

 

It's the ultimate investment in your physical recovery, mental health, and long-term well-being. Unplug from the world, recharge your senses, and embrace the transformative power of floating whenever you need it.

 

Pair the it with a sauna or a cold plunge for the ultimate contrast therapy experience—a time-tested method for deep healing, detoxification, and total-body renewal.

 

Order now and discover why thousands trust Dreampod for their float therapy needs.

 


 

 

🛀 What Is Float Therapy?


Float therapy, also called sensory deprivation, involves floating effortlessly in warm, salt-saturated water inside a quiet, enclosed tank—minimizing external stimuli to promote deep relaxation.

 

🧘 How It Works


The body becomes weightless in the dense Epsom salt solution, removing pressure from muscles and joints, while the mind experiences a rare state of complete stillness.

 

🧠 Benefits for the Mind


Relieves stress and anxiety, enhances focus, boosts creativity, and supports emotional resilience by calming the nervous system.

 

💪 Benefits for the Body


Eases muscle tension, speeds athletic recovery, reduces inflammation, and supports pain management.

 

🌙 Sleep & Recovery


Regular floating can improve sleep quality, helping the body recover faster and improving overall energy levels.

 

🔇 Sensory Reset


By removing constant noise, screens, and stimulation, float therapy gives the brain space to reset, leading to mental clarity and a sense of well-being.

 

🧂 Magnesium Boost


Epsom salt (magnesium sulfate) absorption through the skin supports muscle relaxation, heart health, and stress reduction.

 

🏥 Research-Backed Results


Studies show floating may help individuals with anxiety disorders, PTSD, depression, and chronic pain find relief and healing.

 

🕰️ Typical Session


Float sessions usually last 60–90 minutes, but even shorter floats can provide significant mental and physical benefits.

 



📏 Quick Specs – Dreampod Home Float Plus

 

Specification Details
Brand Dreampod
Model Home Float Plus
Intended Use Residential / Home Wellness
Exterior Material Polished Fiberglass and Plastics
Interior Finish Glossy, Easy-to-Clean Coating
Insulation Solid Foam Core
Float Chamber Size 2200 mm (7'2") L x 1100 mm (3'6") W
Recommended Room Size 3000 mm x 3000 mm (10 ft x 10 ft)
Power Requirement (NA) 110V / 60Hz / 15A – Dedicated GFCI Residential Breaker
Control System Wired Remote for Float Timing, Temperature, and Sanitation
Filtration UV Light + 10-Micron Filter + Chemical Dosing
Lighting Interior LED Ambient Lighting




  • 🛀 Luxury Home Float Tank – Designed for effortless, spa-quality floating in the comfort of your home.

  • 🌡 Superior Thermal Insulation – Maintains consistent warmth while reducing energy use.

  • 💧 Smart Water Sanitation – UV, filtration, and chemical dosing for pristine water quality.

  • 🧠 Passive Air Circulation – Enhances comfort without compromising soundproofing.

  • 🎧 Soothing LED Mood Lighting – Optional soft light enhances relaxation or turns off for full sensory isolation.

  • 🧼 Easy to Maintain – Durable materials and intuitive controls make upkeep simple.

  • 🏠 Fits Seamlessly at Home – Engineered for residential spaces with easy installation and standard doorway fit.





 

🧂 Epsom Salt – Essential for Float Therapy

 

 

  • Creates Buoyancy – Epsom salt (magnesium sulfate) is what allows the body to float effortlessly, creating the signature zero-gravity experience of float therapy.

  • Promotes Deep Relaxation – The dense solution relieves pressure on joints and muscles while helping calm the nervous system.

  • Magnesium Absorption – Absorbing magnesium through the skin may help reduce inflammation, ease muscle soreness, and support stress relief.

  • Stabilizes Water Temperature – The salt solution retains heat longer, helping maintain consistent water temperature throughout each session.

  • Initial Salt Requirement – A minimum of 400 kg (882 lbs) of Epsom salt is required for proper floatation. This includes the full setup plus a reserve supply for top-ups over the first few months of use.

  • Reusable & Easy to Maintain – With proper filtration and sanitation, the saltwater solution can be reused for extended periods. Salt replenishment is typically required 2 to 4 times per year, depending on frequency of use and maintenance practices.

 

 


Optional Accessory: Anti-Vibration Mat

 

 

  • Durable Silicon Rubber Construction – Made from high-quality, 10mm thick silicon rubber for long-lasting support and vibration absorption.

  • Even Weight Distribution – Helps spread the weight of the tank more evenly across the ground, reducing stress points and improving balance.

  • Reduces Sound Transmission – Minimizes vibration and prevents noise from traveling through the floor and back into the tank, enhancing the float experience.

  • Protects Floors & Base – Prevents surface scratches and wear between the tank and floor—ideal for smooth or delicate finishes.

  • Improved Grip & Stability – Increases friction to prevent the tank from shifting, especially on slick surfaces like tiles.

  • Added Security – Keeps the float tank firmly in place, reducing the risk of movement during use or maintenance.

 

 


Home Installation Tips for Your Dreampod Float Plus

 

Creating your personal float room is simple:

 

  • Minimum room size: 10 ft x 10 ft (3m x 3m)

  • Ideal ambient temperature: 78°F – 82°F (26°C – 28°C)

  • Flooring: Non-slip vinyl, tile, or waterproof surfaces recommended

  • Airflow: Basic bathroom exhaust fan or similar for air circulation

  • Nearby shower access is highly recommended for pre/post float rinsing

The pod’s modular design ensures it fits through standard residential doorways for convenient placement.



 

 

At Home Spa Direct, we work closely with Dreampod to ensure your order arrives safely and efficiently.

Here’s what you can expect for this product:

 

🚚 Free Shipping

We offer free curbside shipping for orders within the 48 contiguous United States.


📦 Order Processing

In-stock Dreampod products ship within 48 hours after payment confirmation.

Made-to-order items or out-of-stock products will ship as soon as available. Our team will contact you with updated timelines if needed.


🕐 Transit Time

Once shipped, delivery typically occurs within 5–8 business days, depending on your location.


🚛 Delivery Method

Shipments are curbside delivery via trusted freight carriers such as ABF, UPS Freight, or equivalent.

Please note: It is the customer’s responsibility to move the product from curbside to its final location.


🌎 Shipping Outside Contiguous U.S.

If you are located outside the lower 48 states (including Alaska, Hawaii, or U.S. territories), shipping may be available on a case-by-case basis. Please contact us prior to placing your order.


📋 Product Availability

Shipping timeframes apply only to items currently in stock at Dreampod’s U.S. warehouse. If your item is made-to-order or temporarily out of stock, our team will notify you with updated timelines.


🔗 Tracking Information

Once your order ships, a tracking number will be emailed to you so you can monitor your delivery.


 


 

At Home Spa Direct, we aim to deliver a seamless experience for every customer. Dreampod products are eligible for return under the following conditions:

 

 

Return Eligibility:


  • Return requests must be made within 30 days of receiving your product.


  • Products must be unused, unassembled, and in their original condition and packaging.


  • Proof of purchase (receipt or order confirmation) is required.




Return Process:


  1. Contact support@homespadirect.com with your order number and reason for return to obtain a Return Authorization (RA) number.


  2. You must ship the item back within 7 days of receiving RA instructions.


  3. Products must be securely packaged to avoid damage in transit.



Restocking Fee and Shipping Costs:


  • A 20% restocking fee will be deducted from your refund to cover processing and non-recoverable expenses.


  • Return shipping costs are the customer’s responsibility.


  • Original shipping costs are non-refundable (even if free shipping was offered at purchase).



Refunds:


  • Refunds are issued after inspection and approval of the returned item.


  • Approved refunds will be credited to your original payment method.


  • Please allow 7–10 business days after approval for the refund to appear on your account.



Important Notes:



  • Returns that do not meet eligibility conditions may be refused or result in partial refunds.


  • If the product is returned damaged or incomplete, additional deductions may apply.



 

 

At Home Spa Direct, we proudly stand behind the quality of Dreampod products. Your purchase includes official coverage under Dream Water Ltd.'s warranty terms.

 

 

Warranty Coverage:

 

Product Category Warranty Period
Fiberglass Material Construction 2 Years
Inflatable PVC Material Construction 6 Months
Electronic & Mechanical Components (Pump, Chiller, Filtration System, Computer Systems) 1 Year

 

 

Warranty Terms:

 

 

  • Warranty coverage begins on the date of retail purchase by the original end-user.

  • If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will:

    • Repair the defect at no charge using new or refurbished parts, or

    • Replace the product with a new or functionally equivalent refurbished unit, at Dream Water Ltd.’s discretion.


  • Replacement parts carry the remaining warranty of the original product or 90 days, whichever is longer.



What’s Not Covered:


  • Damage from accident, abuse, misuse, neglect, improper maintenance, natural disasters, or unauthorized modifications.

  • Damage caused by non-Dreampod approved accessories.

  • Software functionality, even if packaged or sold with the product.

  • Any service performed by unauthorized personnel.

  • Shipping costs associated with warranty claims (customer’s responsibility).


Warranty Claim Process:


  1. Contact support@homespadirect.com with:


      • Proof of purchase.
      • Product serial number (if available).
      • Clear photos or videos showing the defect.
      • A detailed description of the issue.


  2. Our team will assist you through the warranty claim process and liaise with Dreampod on your behalf.


Important Reminder:

  • Warranty coverage applies only to the original purchaser and is non-transferable.



Key Customer Acknowledgements

 

By purchasing a Dreampod product from Home Spa Direct, you acknowledge and agree to the terms outlined in this Shipping, Returns, and Warranty Policy, including:

 

  • Inspecting the product immediately upon delivery.

  • Reporting any damages or missing parts within 24 hours of delivery.

  • Following return and warranty instructions carefully.

  • Understanding that custom-built products involve specialized shipping and handling procedures.



We want you to feel confident and supported. If you have any questions about your order, delivery, or warranty, please reach out. Our team is here to help you create the ultimate at-home wellness experience.

 

Premium In-Home Float Therapy

 

Transform your daily wellness routine with the Dreampod Home Float Plus—a sleek, high-performance home floatation tank designed to bring the power of float therapy into your personal sanctuary. Featuring a distinctive design, premium materials, and upgraded technology, the Home Float Plus offers a true sensory retreat without ever leaving your home.

 

Whether you seek deep relaxation, pain relief, enhanced focus, or better sleep, this luxury home float pod delivers the full benefits of professional float therapy, beautifully reimagined for residential spaces.

 

 

 

The Ultimate Float Therapy Experience at Home

 

 

Imagine experiencing the mind-body reset of a premium float session whenever you want, without leaving your home. The Dreampod Home Float Plus was engineered to offer an affordable, durable, and visually stunning in-home floating solution.

 

  • Handcrafted Exterior – High-quality fiberglass and plastics polished to a glossy, easy-to-clean finish.

  • Solid Foam Core Insulation – Maximizes heat retention and soundproofing for lower energy use and ultimate tranquility.

  • Refined Passive Air Circulation – Maintains consistent temperature and sound dampening without compromising your floating experience.

  • Calming LED Lighting – Enjoy optional ambient lighting inside the pod during floats or switch it off for true sensory deprivation.

  • Anti-Slip Flooring – Added safety feature for secure entry and exit.

 

Designed with everyday usability in mind, the Home Float Plus features a wired control panel that lets you effortlessly manage water temperature, float session duration, and sanitation cycles.


 

 

💧 Smart Filtration & Sanitation System

 

 

Keeping your water clean and pristine is easy with Dreampod’s integrated features:

 

  • UV Light Sterilization for continuous water purification

  • 10-Micron Filter to capture fine debris

  • Single-Dosing Chemical Injector for effective sanitation

  • High-Efficiency In-Line Heater and Quiet Magnetic Pump


You can float with complete peace of mind knowing your Home Float Plus maintains spa-quality hygiene with minimal effort.

 

 

 

Why Choose the Dreampod Home Float Plus?

 

 

The Dreampod Home Float Plus isn’t just a float tank—it’s a complete, in-home wellness solution thoughtfully designed for daily renewal, relaxation, and recovery. Here’s why it stands out:

 

 

  • 🛀 True Spa-Quality Experience at Home – Crafted with the same premium materials and attention to detail as our commercial-grade pods, delivering an authentic float experience without ever leaving your house.

  • 🌟 Striking Design & Easy Maintenance – With its sleek, high-gloss exterior and durable construction, the Home Float Plus enhances any space and is effortless to keep clean.

  • 🌡 Superior Comfort & Efficiency – Solid foam insulation ensures stable temperatures and whisper-quiet floats, while lowering energy costs.

  • 💧 Hygienic & Hassle-Free – Built-in UV sterilization, fine filtration, and simple chemical dosing maintain crystal-clear water with minimal effort.

  • 📏 Perfectly Sized for Residential Spaces – Designed to fit through standard doorways and integrate easily into rooms as small as 10' x 10'.

  • 🧠 Enhances Mental and Physical Wellness – Regular floating helps reduce stress, improve sleep, speed up recovery, and boost mental clarity—all from the comfort of home.

  • ⚙️ Simple, Reliable Control – Manage temperature, filtration, and session settings easily with the intuitive wired control panel.

  • 🌍 Trusted Craftsmanship – Engineered with certified components from the U.S., Japan, and Europe for world-class quality and long-term reliability.

 

 


🌟 Elevate Your Wellness Routine

 

 

The Dreampod Home Float Plus brings the extraordinary benefits of floatation therapy into your daily life—without the commute, appointments, or memberships.

 

It's the ultimate investment in your physical recovery, mental health, and long-term well-being. Unplug from the world, recharge your senses, and embrace the transformative power of floating whenever you need it.

 

Pair the it with a sauna or a cold plunge for the ultimate contrast therapy experience—a time-tested method for deep healing, detoxification, and total-body renewal.

 

Order now and discover why thousands trust Dreampod for their float therapy needs.

 


 

 

🛀 What Is Float Therapy?


Float therapy, also called sensory deprivation, involves floating effortlessly in warm, salt-saturated water inside a quiet, enclosed tank—minimizing external stimuli to promote deep relaxation.

 

🧘 How It Works


The body becomes weightless in the dense Epsom salt solution, removing pressure from muscles and joints, while the mind experiences a rare state of complete stillness.

 

🧠 Benefits for the Mind


Relieves stress and anxiety, enhances focus, boosts creativity, and supports emotional resilience by calming the nervous system.

 

💪 Benefits for the Body


Eases muscle tension, speeds athletic recovery, reduces inflammation, and supports pain management.

 

🌙 Sleep & Recovery


Regular floating can improve sleep quality, helping the body recover faster and improving overall energy levels.

 

🔇 Sensory Reset


By removing constant noise, screens, and stimulation, float therapy gives the brain space to reset, leading to mental clarity and a sense of well-being.

 

🧂 Magnesium Boost


Epsom salt (magnesium sulfate) absorption through the skin supports muscle relaxation, heart health, and stress reduction.

 

🏥 Research-Backed Results


Studies show floating may help individuals with anxiety disorders, PTSD, depression, and chronic pain find relief and healing.

 

🕰️ Typical Session


Float sessions usually last 60–90 minutes, but even shorter floats can provide significant mental and physical benefits.

 



📏 Quick Specs – Dreampod Home Float Plus

 

Specification Details
Brand Dreampod
Model Home Float Plus
Intended Use Residential / Home Wellness
Exterior Material Polished Fiberglass and Plastics
Interior Finish Glossy, Easy-to-Clean Coating
Insulation Solid Foam Core
Float Chamber Size 2200 mm (7'2") L x 1100 mm (3'6") W
Recommended Room Size 3000 mm x 3000 mm (10 ft x 10 ft)
Power Requirement (NA) 110V / 60Hz / 15A – Dedicated GFCI Residential Breaker
Control System Wired Remote for Float Timing, Temperature, and Sanitation
Filtration UV Light + 10-Micron Filter + Chemical Dosing
Lighting Interior LED Ambient Lighting




  • 🛀 Luxury Home Float Tank – Designed for effortless, spa-quality floating in the comfort of your home.

  • 🌡 Superior Thermal Insulation – Maintains consistent warmth while reducing energy use.

  • 💧 Smart Water Sanitation – UV, filtration, and chemical dosing for pristine water quality.

  • 🧠 Passive Air Circulation – Enhances comfort without compromising soundproofing.

  • 🎧 Soothing LED Mood Lighting – Optional soft light enhances relaxation or turns off for full sensory isolation.

  • 🧼 Easy to Maintain – Durable materials and intuitive controls make upkeep simple.

  • 🏠 Fits Seamlessly at Home – Engineered for residential spaces with easy installation and standard doorway fit.





 

🧂 Epsom Salt – Essential for Float Therapy

 

 

  • Creates Buoyancy – Epsom salt (magnesium sulfate) is what allows the body to float effortlessly, creating the signature zero-gravity experience of float therapy.

  • Promotes Deep Relaxation – The dense solution relieves pressure on joints and muscles while helping calm the nervous system.

  • Magnesium Absorption – Absorbing magnesium through the skin may help reduce inflammation, ease muscle soreness, and support stress relief.

  • Stabilizes Water Temperature – The salt solution retains heat longer, helping maintain consistent water temperature throughout each session.

  • Initial Salt Requirement – A minimum of 400 kg (882 lbs) of Epsom salt is required for proper floatation. This includes the full setup plus a reserve supply for top-ups over the first few months of use.

  • Reusable & Easy to Maintain – With proper filtration and sanitation, the saltwater solution can be reused for extended periods. Salt replenishment is typically required 2 to 4 times per year, depending on frequency of use and maintenance practices.

 

 


Optional Accessory: Anti-Vibration Mat

 

 

  • Durable Silicon Rubber Construction – Made from high-quality, 10mm thick silicon rubber for long-lasting support and vibration absorption.

  • Even Weight Distribution – Helps spread the weight of the tank more evenly across the ground, reducing stress points and improving balance.

  • Reduces Sound Transmission – Minimizes vibration and prevents noise from traveling through the floor and back into the tank, enhancing the float experience.

  • Protects Floors & Base – Prevents surface scratches and wear between the tank and floor—ideal for smooth or delicate finishes.

  • Improved Grip & Stability – Increases friction to prevent the tank from shifting, especially on slick surfaces like tiles.

  • Added Security – Keeps the float tank firmly in place, reducing the risk of movement during use or maintenance.

 

 


Home Installation Tips for Your Dreampod Float Plus

 

Creating your personal float room is simple:

 

  • Minimum room size: 10 ft x 10 ft (3m x 3m)

  • Ideal ambient temperature: 78°F – 82°F (26°C – 28°C)

  • Flooring: Non-slip vinyl, tile, or waterproof surfaces recommended

  • Airflow: Basic bathroom exhaust fan or similar for air circulation

  • Nearby shower access is highly recommended for pre/post float rinsing

The pod’s modular design ensures it fits through standard residential doorways for convenient placement.



 

 

At Home Spa Direct, we work closely with Dreampod to ensure your order arrives safely and efficiently.

Here’s what you can expect for this product:

 

🚚 Free Shipping

We offer free curbside shipping for orders within the 48 contiguous United States.


📦 Order Processing

In-stock Dreampod products ship within 48 hours after payment confirmation.

Made-to-order items or out-of-stock products will ship as soon as available. Our team will contact you with updated timelines if needed.


🕐 Transit Time

Once shipped, delivery typically occurs within 5–8 business days, depending on your location.


🚛 Delivery Method

Shipments are curbside delivery via trusted freight carriers such as ABF, UPS Freight, or equivalent.

Please note: It is the customer’s responsibility to move the product from curbside to its final location.


🌎 Shipping Outside Contiguous U.S.

If you are located outside the lower 48 states (including Alaska, Hawaii, or U.S. territories), shipping may be available on a case-by-case basis. Please contact us prior to placing your order.


📋 Product Availability

Shipping timeframes apply only to items currently in stock at Dreampod’s U.S. warehouse. If your item is made-to-order or temporarily out of stock, our team will notify you with updated timelines.


🔗 Tracking Information

Once your order ships, a tracking number will be emailed to you so you can monitor your delivery.


 


 

At Home Spa Direct, we aim to deliver a seamless experience for every customer. Dreampod products are eligible for return under the following conditions:

 

 

Return Eligibility:


  • Return requests must be made within 30 days of receiving your product.


  • Products must be unused, unassembled, and in their original condition and packaging.


  • Proof of purchase (receipt or order confirmation) is required.




Return Process:


  1. Contact support@homespadirect.com with your order number and reason for return to obtain a Return Authorization (RA) number.


  2. You must ship the item back within 7 days of receiving RA instructions.


  3. Products must be securely packaged to avoid damage in transit.



Restocking Fee and Shipping Costs:


  • A 20% restocking fee will be deducted from your refund to cover processing and non-recoverable expenses.


  • Return shipping costs are the customer’s responsibility.


  • Original shipping costs are non-refundable (even if free shipping was offered at purchase).



Refunds:


  • Refunds are issued after inspection and approval of the returned item.


  • Approved refunds will be credited to your original payment method.


  • Please allow 7–10 business days after approval for the refund to appear on your account.



Important Notes:



  • Returns that do not meet eligibility conditions may be refused or result in partial refunds.


  • If the product is returned damaged or incomplete, additional deductions may apply.



 

 

At Home Spa Direct, we proudly stand behind the quality of Dreampod products. Your purchase includes official coverage under Dream Water Ltd.'s warranty terms.

 

 

Warranty Coverage:

 

Product Category Warranty Period
Fiberglass Material Construction 2 Years
Inflatable PVC Material Construction 6 Months
Electronic & Mechanical Components (Pump, Chiller, Filtration System, Computer Systems) 1 Year

 

 

Warranty Terms:

 

 

  • Warranty coverage begins on the date of retail purchase by the original end-user.

  • If a hardware defect arises and a valid claim is received within the Warranty Period, Dream Water Ltd. will:

    • Repair the defect at no charge using new or refurbished parts, or

    • Replace the product with a new or functionally equivalent refurbished unit, at Dream Water Ltd.’s discretion.


  • Replacement parts carry the remaining warranty of the original product or 90 days, whichever is longer.



What’s Not Covered:


  • Damage from accident, abuse, misuse, neglect, improper maintenance, natural disasters, or unauthorized modifications.

  • Damage caused by non-Dreampod approved accessories.

  • Software functionality, even if packaged or sold with the product.

  • Any service performed by unauthorized personnel.

  • Shipping costs associated with warranty claims (customer’s responsibility).


Warranty Claim Process:


  1. Contact support@homespadirect.com with:


      • Proof of purchase.
      • Product serial number (if available).
      • Clear photos or videos showing the defect.
      • A detailed description of the issue.


  2. Our team will assist you through the warranty claim process and liaise with Dreampod on your behalf.


Important Reminder:

  • Warranty coverage applies only to the original purchaser and is non-transferable.



Key Customer Acknowledgements

 

By purchasing a Dreampod product from Home Spa Direct, you acknowledge and agree to the terms outlined in this Shipping, Returns, and Warranty Policy, including:

 

  • Inspecting the product immediately upon delivery.

  • Reporting any damages or missing parts within 24 hours of delivery.

  • Following return and warranty instructions carefully.

  • Understanding that custom-built products involve specialized shipping and handling procedures.



We want you to feel confident and supported. If you have any questions about your order, delivery, or warranty, please reach out. Our team is here to help you create the ultimate at-home wellness experience.