Shipping Policy
Shipping Policy
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.
Order Shipment:
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@homespadirect.com.
No Shipping outside the USA.
Shipping Options
Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-7 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering.
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Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area.
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White Glove Delivery - this includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house! Saunas will not be assembled.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE
Relax Deeper. Live Fully.
It’s more than home wellness—it’s a space for renewal, and inspiration.
Our Belief
Wellness Fuels Creation
We believe that when people feel truly restored, they can bring their best selves into the world. A calm mind sparks creativity, a strong body fosters resilience, and deep rest allows inspiration to flow.
By creating spaces for renewal, we help ignite the energy needed to build, create, and live with purpose.
Our Mission
Creating a world where well-being is a way of life.
True wellness is more than a moment of relaxation—it’s a path to a more vibrant, connected, and inspired life. By bringing the power of heat, cold, and stillness into everyday spaces, we help people cultivate balance, energy, and renewal.
When we prioritize our well-being, we show up with more clarity, presence, and love—for ourselves and the world around us.
Wellness Reimagined
Renewal + Inspiration
True wellness isn’t just a luxury—it’s the foundation for a vibrant, purposeful life. Our carefully curated selection of saunas, hot tubs, cold plunge tubs, meditation pods, and steam rooms isn’t just about relaxation; it’s about restoring energy, sharpening focus, and unlocking your fullest potential.
Both science and tradition agree: heat therapy relieves stress, cold immersion builds resilience, and intentional rest fuels clarity. Whether you seek deep recovery, a sanctuary for mindfulness, or an edge in performance, HomeSpa Direct helps you create the space you need to feel your best—so you can bring your best to the world.